Return Process – Learn how to easily return home products with our hassle-free process. Check eligibility, steps, and refund details for a smooth experience!

Return Process: A Details Guide

1. First, Submit a return request through email: info@bornomalathebd.com within 7 days of order delivery

Then, our team will approve your return and send you a return label along with further instructions — may take up to 2-3 business days

2. Next step, send your return back to us — You have 7 days from receiving the label to ship the return, otherwise you may incur a late return fee.

3. Once your return is delivered to our office, our team will process your store credit/refund within 1 to 2 weeks.

4. You will receive notifications via email when you submit a return request, when the return is approved and assigned a shipping label, and when your store credit/refund is processed.

Time Process

We might need to 2 to 3 weeks to get the product return to our office. But you will get the refund within 1 to 2 weeks.